“We have been on the journey of outsourcing design and life-cycle management for a number of years, starting with non-core, low-level design before moving to outsourcing full design, manufacture and lifecycle management of key product modules. Steenbergen’s end-to-end, step-by-step practical guide to transitioning to D&LCM would have been a great benefit to our corporation at the start of our journey, but it also highlights where we still have opportunities to improve.”